Refund policy
At SportsLeb, your satisfaction is important to us. If you are not fully happy with your purchase, you may return it within 7 days of receiving your order.
1. Eligibility for Returns
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Items must be unused, in original packaging, and with all tags intact.
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Returns are accepted only within 7 days of delivery.
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Non-returnable items include:
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Nutrition & wellness products.
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Hygiene/personal items (e.g., socks, mouthguards).
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Clearance or sale items, unless defective.
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2. Return Process
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Contact us at SportsLeb865@gmail.com within 7 days of receiving your order.
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Provide your order details and reason for return.
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Our team will confirm eligibility and provide return instructions.
3. Refunds
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Refunds are processed within 7 business days after receiving and inspecting the returned item.
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Refunds are issued to your original payment method or as store credit.
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If the product is defective or incorrect, we will cover return shipping. Otherwise, customers are responsible for return costs.
4. Exchanges
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Exchanges are possible within 7 days, subject to stock availability.
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If the desired item is unavailable, a refund or store credit will be issued.
5. Damaged or Incorrect Items
If you receive a damaged or incorrect product, notify us at SportsLeb865@gmail.com within 48 hours of delivery. Please include photos, and we’ll arrange a replacement or refund at no extra cost.
